We deliver different features to our Mobility customers but all based on our technology platform Pinch. We have separated Pinch into different modules:
· Customer insights
· Customer surveys
· Priority travelers
· Automatic ticketing “Be in, be out”
Utilising data from the Pinch network together with your own data, such as ticket sales enables you to measure and act upon quantitative data. This insight makes you able to create more friction less travels and improved customer experience. We pride ourselves in delivering understandable insights for all levels in a Mobility organisations from insight departments to marketing and management.
Using our Pinch platform and the Pinch SDKin your Mobility ticket / travel app we are able to understand the user travel behavior before, during and after using your travel service.
Most companies within the Mobility industry use big efforts into understanding the degree of customers satisfaction of their service.
“Be in, be out”
Priority Travelers are a module in Pinch which is developed for visually impaired and blind persons who want to us public transport.